Ingrid Mulder, Associate Professor, Delft University of Technology, the Netherlands
Keynote Topic : Digital social innovation: Disruptive Technologies and Social Impacts
Date : November 25, 2020 at 09h30 (GMT+1)
Ingrid Mulder is an expert in transformative and social design. As part of her previous readership in Rotterdam, she has initiated the first Fablab in Rotterdam as well as the Rotterdam Open Data movement. She also founded Creating010, a trans-disciplinary design-inclusive research centre enabling citizens, students, and creative industry making the future of Rotterdam. Since 2007 she chairs the research program Meaningful Design in the Connected City, which connects research and education in both Delft and Rotterdam. Her background is in Policy and Organization Sciences (MA, University of Tilburg) and Behavioral Sciences (PhD, University of Twente). In 2005, she headed the evaluation of the first Dutch living lab, “Kenniswijk”, currently known as Brainport Eindhoven. Ever since, she has been involved in the interplay between top-down policy and planning with bottom- up participatory innovation. As an expert for the European Commission on Internet of Things and Smart Cities, she advocates participatory bottom-up innovation as a means to empower people in driving social change.
Her on-going research has been awarded by two prestigious grants. Open4Citizens (Horizon2020) aims at empowering citizens to make meaningful use of open data. Participatory City Making (STW-RtD) considers the collaborative construction of new visions through small-scale experimenting as a way of triggering a process of broader change and transformation. The project elaborates upon the foundational project CRISP PSS-101 (NWO) she lead in 2011-2015, which developed methods and tools to improve the understanding of the networked nature of PSS development.
We are living in an age of disruption and transition, our society is increasingly digitalized and transforming into a participatory, collaborative, and circular economy. Digital technologies have moved from professional, to personal, towards the public realm. Societal challenges ask for changes in urban infrastructures and governmental structures, but also in our personal lifestyles and daily lives. Can disruptive technologies lead to social impacts? If we look more broadly to innovation in the context of societal challenges, we do see a large number of niches: initiatives, experiments, and places, where people are working in a completely different way: outside in, reflexively, facilitating social innovation. In this keynote, I will elaborate on the disruptive and transformative role of design as a catalyzer to drive societal change.