Publications récentes
Recent publications
- Mitigating knowledge hiding: how do active leadership styles and HRM practices matter? Journal of Intellectual Capital, 2026, 1-29.
- Integrating Fintech into the Supply Chain: Towards a Maturity Model, Supply Chain Forum: An International Journal, 2026.
- Artificial Intelligence and Customer Experience: A Bibliometric Review of Strategic Research Trends (2015-2025), IEEE ICTMOD 2025, Glasgow.
- FinTech and Artificial Intelligence in Supply Chain: Trends, challenges, and research gaps, IEEE ICTMOD 2025, Glasgow.
- Exploring the Impact of Generative AI on CRM, IEEE ICTMOD 2025, Glasgow.
- A social CRM analytic framework for improving customer retention, acquisition, and conversion, Technological Forecasting and Social Change, 2022, Vol. 174.
- Towards an anticipatory system incorporating corporate foresight and competitive intelligence in creating knowledge, Technological Forecasting and Social Change, 2022, Vol. 174.
- Impacts of Leadership Style, Organizational Design and HRM Practices on Knowledge Hiding, Journal of Business Research, 2021, Vol. 137.